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Website Privacy Policy

Last Updated: August 12, 2026

 

The website located at www.southshore-travel.com (the “Service”) is a copyrighted work

owned by South Shore Travel LLC (the “Company” or We/Our). This Privacy Policy describes Our

policies and procedures on the collection, use and disclosure of any information that relates to

an identified or identifiable individual. (“Personal Data”). For the purposes of the California

Consumer Privacy Act, (“CPPA”), Personal Data means any information that identifies, relates

to, describes or is capable of being associated with, or could reasonably be linked, directly or

indirectly, with you. This Privacy Policy governs your Personal Data when you use the Site and

tells you about your privacy rights and how the law protects you.

1. Types of Information We Collect.

While using the Site, We may ask you to provide us with certain personally identifiable

information (“PII”) that can be used to contact or identify you. PII may include, but is not

limited to:

• First and last name

• Mailing address

• Phone number

• Email address

• Usage data

a. Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include

information such as your device's Internet Protocol address (e.g. IP address), browser type,

browser version, the pages of our Service that You visit, the time and date of Your visit, the

time spent on those pages, unique device identifiers and other diagnostic data. When You

access the Service by or through a mobile device, We may collect certain information

automatically, including, but not limited to, the type of mobile device You use, Your mobile

device unique ID, the IP address of Your mobile device, Your mobile operating system, the type

of mobile Internet browser You use, unique device identifiers and other diagnostic data. We

may also collect information that Your browser sends whenever You visit our Service or when

You access the Service by or through a mobile device.

 

b. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store

certain information. Tracking technologies used are beacons, tags, and scripts to collect and

track information and to improve and analyze Our Service.

 

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal

computer or mobile device when You go offline, while Session Cookies are deleted as soon as

You close your web browser.

 

We use both session and persistent Cookies for the purposes set out below:

 

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the

Website and to enable You to use some of its features. They help to authenticate users

and prevent fraudulent use of user accounts. Without these Cookies, the services that

You have asked for cannot be provided, and We only use these Cookies to provide You

with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the

Website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the

Website, such as remembering your login details or language preference. The purpose

of these Cookies is to provide You with a more personal experience and to avoid You

having to re-enter your preferences every time You use the Website.

• Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: These Cookies are used to track information about traffic to the Website and

how users use the Website. The information gathered via these Cookies may directly or
indirectly identify you as an individual visitor. This is because the information collected

is typically linked to a pseudonymous identifier associated with the device you use to

access the Website. We may also use these Cookies to test new advertisements, pages,

features or new functionality of the Website to see how our users react to them.

• Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising

which is more likely to be of interest to You. These Cookies use information about your

browsing history to group You with other users who have similar interests. Based on

that information, and with Our permission, third-party advertisers can place Cookies to

enable them to show advertising which We think will be relevant to your interests while

You are on third-party websites.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

However, if you do not accept Cookies, you may not be able to use some parts of our Service.

2. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The

Personal Data You provide can give You access to different functionalities of the Service

that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the

purchase contract for the products, items or services You have purchased or of any

other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent

forms of electronic communication, such as a mobile application's push notifications

regarding updates or informative communications related to the functionalities,

products or contracted services, including the security updates, when necessary or

reasonable for their implementation.

• To provide You with news, special offers and general information about other goods,

services and events which we offer that are similar to those that you have already

purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.
 

We protect and do not share your personal information in the following situation:

• SMS opt-in and phone numbers collected for SMS communication purposes will not be
shared with any third party and affiliates for marketing purposes.

3. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set

out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to

comply with our legal obligations (for example, if we are required to retain your data to comply

with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally

retained for a shorter period of time, except when this data is used to strengthen the security

or to improve the functionality of Our Service, or We are legally obligated to retain this data for

longer time periods.

4. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's office and in any

other places where the parties involved in the processing are located. It means that this

information may be transferred to and maintained on computers located outside of your state,

province, country or other governmental jurisdiction where the data protection laws may differ

than those from your jurisdiction. Your consent to this Privacy Policy followed by Your

submission of such information represents Your agreement to that transfer. The Company will

take all steps reasonably necessary to ensure that Your data is treated securely and in

accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an

organization or a country unless there are adequate controls in place including the security of

your data and other personal information.

 

5. Disclosure of your Personal Data

• Business Transactions. If the Company is involved in a merger, acquisition or asset sale,

Your Personal Data may be transferred. We will provide notice before Your Personal

Data is transferred and becomes subject to a different Privacy Policy.

• Law enforcement. Under certain circumstances, the Company may be required to

disclose Your Personal Data if required to do so by law or in response to valid requests

by public authorities (e.g. a court or a government agency).

• Other legal requirements. The Company may disclose Your Personal Data in the good

faith belief that such action is necessary to:

- Comply with a legal obligation

- Protect and defend the rights or property of the Company

- Prevent or investigate possible wrongdoing in connection with the Service

- Protect the personal safety of Users of the Service or the public

- Protect against legal liability

6. Security of your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of

transmission over the Internet, or method of electronic storage is 100% secure. While We strive

to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its

absolute security.

7. Detailed Information on the Processing of Your Personal Data

a. Analytics. We may use third-party service providers to monitor and analyze the use of

our Service.

• Google Analytics. Google Analytics is a web analytics service offered by Google that tracks

and reports website traffic. Google uses the data collected to track and monitor the use of

our Service. This data is shared with other Google services. Google may use the collected

data to contextualize and personalize the ads of its own advertising network. You can opt-

out of having made your activity on the Service available to Google Analytics by installing

the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics

JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics

about visits activity. For more information on the privacy practices of Google, please visit

the Google Privacy & Terms web page: https://policies.google.com/privacy

• Wix. This website is hosted by Wix which is owned and provided by Wix.com Ltd. For more

information about what information Wix collects, please visit this page:

https://www.wix.com/about/privacy

b. Email Marketing

We may use your Personal Data to contact you with newsletters,

marketing or promotional materials and other information that may be of interest to

you. You may opt-out of receiving any, or all, of these communications from Us by

following the unsubscribe link or instructions provided in any email We send or by

contacting Us. We may use Email Marketing Service Providers to manage and send

emails to You.

• Constant Contact. Constant Contact is an email marketing sending service owned by

Endurance International Group. A link to the applicable privacy policy is included at the

bottom of each email sent through this service. For more information on the privacy policies

of Endurance International, please visit their privacy policy:

https://www.endurance.com/privacy/privacy

c. Payments

We may provide paid products and/or services within the Service. In that

case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided

directly to Our third-party payment processors whose use of Your personal information

is governed by their Privacy Policy. These payment processors adhere to the standards

set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort

of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements

help ensure the secure handling of payment information.

• Travel Joy is a customer relations management platform that provides payment processing

functions through a company called Stripe. Stripe’s privacy policy can be viewed at

https://stripe.com/us/privacy

d. Behavioral Remarketing

The Company uses remarketing services to advertise on third-

party websites to You after You visited our Service. We and Our third-party vendors may use

cookies to inform, optimize and serve ads based on Your past visits to our Service.

• Facebook/Instagram/Meta. Facebook and Meta’s remarketing services are provided by

Meta Platforms Inc. They cover products including Facebook, Messenger, Instagram,

Facebook Portal Products, Meta Platforms Technology Products, Shops, Marketplace, Spark

AR, Meta Business Tools, Meta Audience Network, Facebook View, Meta Pay and Meta
Checkout experience. You can learn more about interest-based advertising from Facebook

and it’s affiliated companies and products by visiting this page:

https://www.facebook.com/privacy/policy/. To opt-out from Facebook's interest-based ads,

follow these instructions from Facebook:

https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-

Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising

Alliance. You can also opt-out from Facebook and other participating companies through

the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital

Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European

Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-

out using your mobile device settings. For more information on the privacy practices of

Facebook, please visit Facebook's Data Policy:

https://www.facebook.com/privacy/explanation

e. Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better performance of our Service.

• Travefy. We use an itinerary planning tool named Travefy to prepare your itinerary and to

allow you to access it on the web, as a printable file, or on a smartphone or other mobile

device. The information held by Travefy is held in accordance with its Privacy Policy:

https://travefy.com/terms-of-use-privacy-policy

• Travel Joy. We use a customer relations management system named Travel Joy to send

invoices, track payments and deadlines, and to perform other administrative functions in

conjunction with planning travel. The information held by Travel Joy is held in accordance

with its Terms of Use and Privacy Policy: https://traveljoy.com/terms

8. Company Facebook Page

The Company controls one or more pages on the Facebook social media network, which is
a public profile named South Shore Travel, accessible from www.facebook.com/pamthetraveler
(“Facebook Page”)

a. Facebook Data Controller

The Company is the Data Controller of your Personal Data

collected while using the Service. As operator of the Company’s Facebook Page, the

Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use

of the Facebook Page, among other things. These terms are mostly based on the

Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more

information about how Facebook manages Personal data or contact Facebook online, or

by mail:

 

Facebook, Inc.

ATTN, Privacy Operations,

1601 Willow Road, Menlo Park, CA

94025, United States.

b. Facebook Insights

We use the Facebook Insights function in connection with the

operation of the Facebook Page. For this purpose, Facebook places a Cookie on the

device of the user visiting Our Facebook Page. Each Cookie contains a unique identifier

code and remains active for a period of two years, except when it is deleted before the

end of this period.

Facebook receives, records and processes the information stored in the Cookie,

especially when the user visits the Facebook services, services that are provided by

other members of the Facebook Fan Page and services by other companies that use

Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook

Privacy Policy here: https://www.facebook.com/full_data_use_policy

9. CCPA Privacy

If you are a resident of California, you may have certain rights conferred by the CCPA. The

following information is provided to you as a courtesy and is not an indication that the CCPA

applies to the Company or this Service.

a. Your Rights Under the CCPA

Under this Privacy Policy, and by law if you are a resident of California, you have the following

rights:

• The right to notice. You must be properly notified which categories of Personal Data are

being collected and the purposes for which the Personal Data is being used.

• The right to access / the right to request. The CCPA permits you to request and obtain from

the Company information regarding the disclosure of your Personal Data that has been
collected in the past 12 months by the Company or its subsidiaries to a third-party for the

third-party's direct marketing purposes.

• The right to say no to the sale of Personal Data. You also have the right to ask the Company

not to sell your Personal Data to third parties. You can submit such a request by visiting our

"Do Not Sell My Personal Information" section or web page.

• The right to know about Your Personal Data. You have the right to request and obtain from

the Company information regarding the disclosure of the following:

• The categories of Personal Data collected

• The sources from which the Personal Data was collected

• The business or commercial purpose for collecting or selling the Personal Data

• Categories of third parties with whom We share Personal Data

• The specific pieces of Personal Data We collected about you

• The right to delete Personal Data. You also have the right to request the deletion of your

Personal Data that have been collected in the past 12 months.

• The right not to be discriminated against. You have the right not to be discriminated

against for exercising any of your Consumer's rights, including by:

• Denying goods or services to you

• Charging different prices or rates for goods or services, including the use of discounts or

other benefits or imposing penalties

• Providing a different level or quality of goods or services to you

• Suggesting that you will receive a different price or rate for goods or services or a

different level or quality of goods or services

b. Exercising Your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA, and if you are a California resident, you

can email or call us or visit our "Do Not Sell My Personal Information" section or web page.

The Company will disclose and deliver the required information free of charge within 45 days of

receiving your verifiable request. The time period to provide the required information may be

extended once by an additional 45 days when reasonably necessary and with prior notice.

c. Do Not Sell My Personal Information

We do not sell personal information. However, our Service Providers (for example, our

advertising partners) may use technology on the Service that "sells" personal information as

defined by the CCPA law. If you wish to opt out of the use of your personal information for

interest-based advertising purposes and these potential sales as defined under CCPA law, you

may do so by following the instructions below. Please note that any opt out is specific to the

browser you use. You may need to opt out on every browser that you use.

i. Website

You can opt out of receiving ads that are personalized as served by our Service Providers by

following our instructions presented on the Service. The opt out may place a cookie on your

computer that is unique to the browser you use to opt out. If you change browsers or delete

the cookies saved by your browser, you may need to opt out again.

ii. Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps

you use in order to serve you ads that are targeted to your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

• "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from your mobile device by changing

the preferences on your mobile device.

d. "Do Not Track" Policy as Required by California Online Privacy Protection Act

(“CalOPPA”)

Our Service does not respond to Do Not Track signals. However, some third-party websites do

keep track of Your browsing activities. If You are visiting such websites, you can set your

preferences in Your web browser to inform websites that You do not want to be tracked. You

can enable or disable DNT by visiting the preferences or settings page of Your web browser.

e. Children's Privacy

The Service may contain content appropriate for children under the age of 13. As a parent, you

should know that through the Service children under the age of 13 may participate in activities

that involve the collection or use of personal information. We use reasonable efforts to ensure

that We do not collect information from children, but if We become aware that a child uses the

Service, we will attempt to ensure that the child's parent receives notice of and consents to our

personal information practices. We also may limit how We collect, use, and store some of the
information of Users between 13 and 18 years old. In some cases, this means We will be unable

to provide certain functionality of the Service to these Users.

i. Information Collected from Children Under the Age of 13

The Company may collect and store persistent identifiers such as cookies or IP addresses from

Children without parental consent for the purpose of supporting the internal operation of the

Service. We may collect and store other personal information about children if this information

is submitted by a child with or without prior parent consent or by the parent or guardian of the

child.

The Company may collect and store the following types of personal information about a child

when submitted by a child with prior parental consent or by the parent or guardian of the child:

• First and/or last name

• Email address

• Mailing address

• Telephone number

• Usage data

For further details on the information We might collect, you can refer to the "Types of Data

Collected" section of this Privacy Policy. We follow our standard Privacy Policy for the disclosure

of personal information collected from and about children.

ii. Parental Access

A parent who has already given the Company permission to collect and use his child personal

information can, at any time:

• Review, correct or delete the child's personal information

• Discontinue further collection or use of the child's personal information

To make such a request, you can write to Us using the contact information provided in this

Privacy Policy.

f. Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents

with an established business relationship with us can request information once a year about

sharing their Personal Data with third parties for the third parties' direct marketing purposes. If

you'd like to request more information under the California Shine the Light law, and if you are a

California resident, you can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section

22581)

 

g. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If you click on a

third-party link, you will be directed to that third-party's site. We strongly advise You to review

the Privacy Policy of every site You visit. We have no control over and assume no responsibility

for the content, privacy policies or practices of any third-party sites or services.

h. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by

posting the new Privacy Policy on this page. We update the "Last updated" date at the top of

this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us:

If you have any questions about this Privacy Policy, you can contact us via 
email to pam@southshore-travel.com

Image by Aaron Sebastian

Testimonials

GETTING IT RIGHT

By :

First Time Down Under

So, ask you self, if you're traveling to the other side of the world and you may only get one shot at seeing Australia and New Zealand, places on the top of your "bucket list", do you do it on your own, hoping your hours of scouring the web for the right places, turns out OK and not a bomb, or do you work with a trusted agent who works hard to create a wonderful experience tailored to your hopes? Be smart. Do it right. Get Pam to do it with you!!! She's professional, delightful and works within a great network of travel experts. We are eternally thankful that our treasure trove of memories have been filled to higher levels due to Pam's care and guidance.

Thank you Pam! May each who read this be blessed as much as we were!

Our membership in Virtuoso, our agency consortia
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